INVOICES

We would like to inform our customers that all ALL ORDERS DONE WITH US (through the website or email) are always provided with the commercial invoice.  They always come shipped together with the ordered items.

If any problem with the invoice or you’d like to receive an electronical copy, please contact us by:

-        email to [email protected]

-        online live chat

Due to the Italian law, our invoice can be stated only in the EUR currency. In case the purchase is processed with different currency, it will be converted to EUR based on the exchange rate applied by our bank or our payment gateway.

VAT INFORMATION

According to the European Law we do NOT charge Value Added Tax to European companies with valid European VAT no. The VAT no. must be provided at the time of order/ checkout.  Companies neither individuals from outside of European Union are NOT subject to VAT charge.

Companies based in Italy and individuals in European Union are subject to VAT charge. The VAT in Italy is 22%.

The following table clarifies taxable subjects:

CountryIndividualsBusiness
Italy Yes Yes
European Union Yes No
(providing a valid EU VAT identification number)
Rest of the World No No