VAT INFORMATION
We don't charge taxes for non European Union Countries, anyway customs duties may be applied when the parcel is imported in your delivery country by the carrier
The customer is responsible for the payment of the customs duties on delivery to the carrier itself.
The carrier may inform you before the delivery about the amount to pay on delivery.
EU Companies with a Valid VAT ID must input it during the checkout so VAT will not be charged for your purchase.
If you encounter any issue during VAT ID validation please contact our customer service.
Please Note: Italian companies subjects and EU individuals are always charged for VAT.
The following table clarify taxable subjects for VAT (+22%).
| Country | Individuals | Business |
|---|---|---|
| Italy | Yes | Yes |
| European Union | Yes | No (providing a valid EU VAT identification number) |
| Rest of the World | No | No |
INVOICES
Our shipments always come with an attached invoice on the package, it isn't necessary to ask for invoice upon order.
If it isn't available in your customer account then you can ask for a copy by:
- email to [email protected]
- contact form
- live chat
Due to our country rules, our invoices are only in EUR currency, in case of purchase with another currency, the invoice will be with the amounts converted in EUR, based on the exchange rate applied by our bank or our payment gateway.
If you have any doubt feel free to contact us.