About Us
PLC-City was established in 2005 by DIELLE Industrial Automation as a desire to create an online shop of industrial automation products for customers all over the world.
DIELLE Industrial Automation has been leader in the integration of Automation Systems for Industrial Applications since 1980 in Naples (Italy). It has been present in a lot of industrial sectors since its beginning thanks to the competences of skilled technicians and quality of provided services.
The prerogative which makes DIELLE Industrial Automation and its online shop PLC-City number one in the Industrial Automation sector is the continuous effort to satisfy customers' needs and deliver the best service possible.
The strength of PLC-City is a specialized multi-lingual team of sales and after-sales representatives available to assist the customers 12 hours a day. Our mission is to solve any challenging task as quickly as possible and minimize the downtime of our clients. Express shipments, fast communication channels and wide range of business partners all together help us to fulfil this ambitious objective.
FEW NUMBERS
10 languages spoken
7000+ parts in stock
4000+ satisfied customers
150+ countries served
WHY PLC-CITY?
TEAM
Dedicated Experts
Technicians Specialized in Industrial Automation
Well-Trained Multi-Lingual Support Team
Easily reachable by phone, online chat and email
RESPONSE TIME
Pre And Post-Sales Support
Swift Replies and Quotes
12 Hours A Day Assistance
Real-Time Technical Assistance
SPEED
Products hard to find? Our job!
Fast Product Search
Quick Repairs
Everyday Express Worldwide Shipments
MEET THE TEAM
PLC-CITY is created by group of energetic, ambitious and dedicated individuals with one unique scope - to improve customer experience.
Starting from sales assistants and their effort in finding the most convenient solution for each enquiry, continuing with after-sales specialists which are helping to monitor the orders, professional accounting department, well-trained and experienced technicians happy to provide the assistance up to the detail-oriented logistic department which prepares environment friendly packages with maximum attention. We all together keep the focus on satisfying the needs of our customer.
Let’s start this journey through the world of Industrial Automation together!
