Payments
We accept the following payment methods:
BANK TRANSFER
When choosing bank transfer as payment method on the check-out page of plc-city.com website and confirming your order the webpage with order confirmation and our bank account details (incl. IBAN and SWIFT code) will appear.
In addition, you will receive an email with the order confirmation and our bank details.
To complete the payment, you can either visit your bank’s website or the bank counter and make a bank wire to our bank account inserting your order ref. XXXXXXX into the Description (replace the X with the order number received in the order confirmation).
The order will be processed once we will receive the copy of the payment at the email address: [email protected].
We only accept bank transfers via IBAN and SEPA, unfortunately our bank does not support other transfer methods, such as the ACH.
PLC-City bank account details:
Bank name: Sanpaolo SpA
Account Beneficiary: Dielle s.r.l.
Bank address: Via Rimini 4, Arzano (Na) 80022, Italy
IBAN: IT78 L030 6939 7221 0000 0004 413
BIC (SWIFT): BCITITMMXXX
Please note these are the only valid PLC-City bank details.
PAYPAL
When choosing PayPal as the payment method and pressing the ‘Confirm order’ button, you will be redirected to the PayPal.com site where you can complete the payment with your PayPal account or credit card without registering with PayPal.
As per PayPal regulation, we have to ship your order to the delivery address chosen during PayPal checkout. Therefore, we advise you to verify the address before confirming the payment in PayPal.
Delivery to an address other than the one provided by PayPal is not possible.
PLC-City PayPal account: [email protected]
The following currencies are not supported by PayPal, you have to choose a different currency to use PayPal
- AED
- ARS
- CLP
- COP
- IDR
- INR
- PYG
- RSD
- SAR
- ZAR
CREDIT/DEBIT CARD
When choosing debit or credit card as the payment method and pressing the ‘Confirm order’ button, the order will be connected to the Stripe server, one of our partners who will process the payment via a secure connection encrypted SSL, PCI complaint and protected by double 3D Secure authentication.
Further information about payments with Stripe: https://stripe.com/payments#security .
In case your payment is refused, please check your card number, expiry date and security code are inserted correctly.
If all the data entered is correct, please contact your bank's customer service to check the reason of the refusal and remove any credit card limits for international payments.
Our company is registered in Italy, while Stripe is a company registered in the United Kingdom and could process the payment in Italy, the United Kingdom or in the country where the credit card was issued.
PLC-CITY does not store transaction data on its servers and does not receive any sensitive credit card data, account numbers or passwords from Stripe.
APPLE PAY
When choosing Apple Pay as payment method on the Checkout page and pressing the ‘Confirm order’ button, you will be redirected to the payment gateway (Powered by Stripe - our partner for online payments), where you should click on Apple Pay button to confirm your payment selection.
Once you select it, your device will require verification by either touchID or faceID depending on the model of your device. After the verification is processed, the payment is completed and you will be redirected to our site where the order confirmation will be displayed.
Please keep in mind that you need to have the Applepay set up on your device in order to use this payment method.
GOOGLE PAY
When choosing Google Pay as payment method on the Checkout page and pressing the ‘Confirm order’ button, you will be transferred to the payment gateway (Powered by Stripe - our partner for online payments), where you should click on Google Pay button to confirm your payment selection.
Once you select it your device will require an additional verification. After the verification is processed, the payment is completed and you will be redirected to our site where the order confirmation will be displayed.
Please keep in mind that you need to have the Google Pay application set up on your device in order to use this payment method.
iDEAL
When choosing iDEAL as payment method on the Checkout page and pressing the ‘Confirm order’ button, you will be transferred to the payment gateway (Powered by Stripe - our partner for online payments), where you should click on the iDEAL button, select your bank and enter your full name in order to proceed. Once you have entered your details, click on the 'Pay' button which will redirect you to your bank account page to finalize the payment.
After the payment is completed on the bank account page, you will be automatically redirected to PLC-City site (or you must click on return to merchant button) where the order confirmation will be displayed.
Please note this payment method is supporting only EUR currency and it is available only for customers with a Dutch bank account of one of the licensed banks.
BANCONTACT
When choosing BANCONTACT as payment method on the Checkout page and pressing the ‘Confirm order’ button, you will be transferred to the payment gateway (Powered by Stripe - our partner for online payments), where you should click on the BANCONTACT icon and insert your full name in order to proceed.
Once you have entered your details, click on the 'Pay' button which will redirect you to your bank account page to finalize the payment.
After the payment is completed on the bancontact page, you will be automatically redirected to PLC-City site (or you must click on return to merchant button) where the order confirmation will be displayed.
Please note this payment method is supporting only EUR currency.
Instruction videos:
CREDIT
Even though we understand how important it is for many customers to have a deferred payment option, our payment policy does not allow deferred payments.
For more information, contact your sales representative.
Or, we invite you to use your credit card which already offers delayed payments or contact your bank to obtain loans and forms of credit suitable for your business.
A large number of customers have chosen us using the prepayment in full confidence and you can find their verified reviews on Trustpilot.